Communities, the new way to provide customer support

Just a quick update to inform you that the Community Lens on Squidoo has been published. Owning your own Community, which provides help, support for visitors and customers is a great way to provide customer service. Need help?, please send an email with details. The link is Communities

When did you last check your website?

Today, I wanted to post to DIGG, but they use an image to verify I am human, but the image would not load. Their "report a bug" also has an image that would not load. So I could not post a great link or report a problem.

Do you have somebody checking out your links and website as a typical user? Visitors and customers only give you 20 seconds to interest them or they leave. All that effort, it only takes one small error to lose your visitors and customers.

Some great websites but why don't they use a favicon?

I save many great sites to favorites, and to the desk top, but many websites don't use a favicon, so every thing has the same image. Create and use a favicon and make your website stand out from the crowd.

Drachsi

Just added a great, free SEO tool to the list

There are many free and paid for tools to find out how your website is seen by search engines and how you are rated in the indexes. I have added new resource to the "Internet Support List" in the menu bar, where you will find a growing selection of top quality links, tools and solutions.

Rated one of the best tools you can use in realtime.

Drachsi

Tradespace on Squidoo updated

I have updated my Tradespace Lens on Squidoo. When you have created your own Tradespace site, you can add a free link to your url. The address is Tradespace There is information and ideas for newbies.

Drachsi

Sending and Receiving Emails

If you need to send or receive emails from anywhere in the world, on any computer, there is a solution. All you need is your email address and password. Remember to delete the history file in the Browser if you are using a public computer. The link is Mail2Web.

Create a free community for your company website

I have just started a free online community, which provides a great method of proving customer support at low cost. If Microsoft and British Telecom used it, it could be good for you as well. My community is here.