PayPal and Ebay Address problems

If you change address and do not update your address records with either PayPal or Ebay, they conduct a credit card to address detail check, and if after 3 attempts, it does not match. Your credit card is blocked for EVER. There is no way to request the card to be re-activated, you just have use another card, or get a replacement.

Make certain your PayPal and Ebay profiles are up to date.

Web Mystery Shopper Blog launched

A Blog for website mystery shopping has been launched today.

Now you have the opportunity to follow all three blogs.

Drachsi Website Blog
Ideas and Solutions Blog
Mystery Shopper for websites 

Drachsi

Consider for a moment, would you buy this product?

We provide a personal service to business customers requiring maintenance of their company website sitemap. A site map is considered vital for successful indexing. We conducted a small survey and found more than 90% of the sitemap providers did not even use their own product on their website. So why purchase from them?

Press Releases do work

As part of our plan to encourage more companies to use their website sitemaps more effectively, we have submitted a short press release to PressBox. Here is the release 50% don't have a sitemap This is an excellent method to publicise useful information.

Drachsi

Drachsi is offering to create 12 sitemaps for £45

You need a sitemap for your website. There are 12 different types, if you don't have the time, you can purchase all 12 on the current date for £45 UK pounds. This is a major reason why the search engines index some websites better than others, they know what is in the site, what it is about and when it was last updated. A good investment and early benefits. A quick sitemap application form is here

Drachsi

Website mystery shopper, reviews and audit

Now, more than ever, it is important to know how a visitor sees your business website. This is a very neglected part of most company Internet plans. Sometimes this is called a website review or website audit.

In reality what is important, is how a potential customer locates the information they are seeking, and proceeds to the point of sale if applicable.

Mystery Shopping of departmental stores, restaurants, hotels, etc. is common, but most company websites nearly always gets forgotten. There is more than just reporting broken links, it is the whole customer experience, and then there are practical ideas, solutions, not forgeting the very important sitemaps.

If you need a resource to review your website, here is the link to addition information on Website Mystery Shopping.

Management need to talk to the Webmaster or design company urgently

Senior management including Sales and Marketing, depend on the full operation of the company website, but there is a problem.

Maybe Management is not interested in the Internet, and leaves it to the web design department or outsourced to a web design company. The design company is too busy to check if there are visitor problems, anyway they don't get paid for it. A small survey of 60 websites I visited, every one from small to global had a problem. Problems mean potentially lost business.

You may have seen the earlier posts about Mystery Shoppers. If the same care was taken by companies of their website, both the company and customer would benefit. Need an independent reviewer of your website, often takes about an hour, and you as get suggestions and recommendations included. The contact form is here.

Drachsi